System Requirements for Unified Inbox

The minimum system requirements to support Unified Inbox functionality
Table of Contents

Who can use this feature

Accessible to


Supported on

All Plans

Before using Unified Inbox, we recommend users to check with their system administrators to ensure the following system and browser requirements are available.

Compatible Browsers

  • Chrome (Latest version)
  • FireFox (Latest version)
  • Safari (Latest version)

Internet Speed

UsageMinimum requirements
Basic text chat2 Mbps download, 1Mbps upload
High traffic multichannel
(Using media like images, videos, attachements, etc.)
4 Mbps download, 2Mbps upload


Try to test your current internet speed. Click Show more info to view the upload speed:

In this example:
Download speed = 26 Mbps
Upload speed = 2.2 Mpbs

Hardware Requirements

ComponentMinimum requirements
Processor 1.4 GHz
Memory4 GB RAM

How to Find Device Specifications

  • Click on the Windows Start button, then click on Settings (the gear icon).
  • In the Settings menu, click System > About.
Settings menu
About screen
  • On this screen, you should see specs for your processor, Memory (RAM), and other system info, including Windows version.

How to Check PC Performance

On the keyboard, press Ctrl + Alt + Delete, you will see few options. Select Task Manager, then choose the Performance tab.

Task Manager

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